SHIPPING POLICY
FREE SHIPPING IN INDIA
We deliver in India. We provide FREE shipping on every order within India for prepaid orders. A basic shipping fee of Rs50 will be charged for COD ( Cash On Delivery). Please note that the courier companies do not deliver to P.O. Box addresses, so we request you to provide a full street address with a pin code/zip code.
Delivery under normal circumstances
We deliver orders within 7 business days. However, customized stitching orders can take 2-3 days more.
Delivery under unforeseen circumstances
Though we aim to deliver within the communicated timeframe, delivery may take longer due to unexpected events or problems. In the unlikely event, that the delivery time exceeds 20 business days, you may cancel your order. A refund will be initiated.
For more info please refer to our Exchange and Refund Policy.
Transit Risk
UneekHub bears the in-transit risk. However, if the package is lost, stolen, or damaged after being delivered or left at the customer’s address, UneekHub will not be responsible or liable in any way.
Shipment and Tracking Details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number, courier company website details, and expected delivery date. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.
In case, you have yet to receive the product within 7 working days after receiving the tracking details from us, please do get in touch with us.
For any discrepancy concerning delivery, we will not be able to entertain any case reported post 48 hours of the delivery or, post 48 hours of receiving the order delivered mail from our side.
Incorrect or Incomplete Address
Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees. Please make sure your shipping address is correct.
Time to Ship
In most cases, your order will be processed within 48 hours of your placing it. You can expect to receive your order, on average, within 5 -7 business days of placing the order under normal circumstances.
And in case there is a delay in Shipping?
If, for any reason, there is going to be a delay, we will notify you by e-mail.
At times, due to situations beyond our control, delays may occur. Refunds, Returns, Replacements & Exchange would not be entertained in case of such scenarios.
Billing Address and Shipping Address
Billing Address is the address where a customer gets his bills or invoices of the order. The shipping address is the address where the customer wants to receive their shipment.
For more information, you can write us at support@uneekhub.in
